Configure Home-Service Chat for Qualified Booking Requests
Your AI assistant engages every homeowner visiting your website, identifies the service they need, qualifies their budget and timeline, and books service calls directly on your technician's calendar.
Service
Type Capture
Urgency
Qualification
Property
Job Context
Calendar
Service Booking
Built for Home Services Professionals
Configurable AI conversation flows designed around common qualification and booking steps in this industry.
Service Type Detection
The AI identifies whether the homeowner needs plumbing, electrical, HVAC, roofing, painting, landscaping, or general repair. Each service type triggers a tailored qualification flow.
Urgency-Based Scheduling
Emergency plumbing at 2 AM? The AI detects urgency and prioritizes accordingly. Routine maintenance gets standard scheduling while emergencies are flagged for immediate attention.
Budget Qualification
The workflow captures budget expectations conversationally and can use budget and timeline as scoring inputs.
Automatic Service Call Booking
Once a homeowner is qualified, the AI checks your calendar availability and offers time slots. They book directly through the chat without phone tag or voicemail.
Works on Any Contractor Website
Add the AI chat widget to your home services website with a single script tag. Works on WordPress, Squarespace, Wix, and any custom-built site.
After-Hours Lead Capture
Keep a configured intake workflow available outside business hours so homeowners can describe the job and request a service time whenever they visit.
See the AI in Action
This fictional example shows how a configured conversation could unfold with a home services lead. It is not a customer transcript or performance claim.
Hi! Welcome to [Your Company]. Need help with a home service? I can help you get a quote and schedule a visit.
My kitchen faucet is leaking pretty badly.
Sorry to hear about the leak! Is this an emergency (water damage risk), or can it wait a day or two for a scheduled visit?
It's steady dripping, not an emergency but I'd like it fixed this week.
Got it. Our plumbing service calls typically range from $150-$400 depending on the repair. Does that work with your budget?
That's fine. Can you send someone out soon?
Absolutely! Our plumber has these slots available: 1) Wednesday at 9 AM, 2) Thursday at 2 PM. Which works for you?
Wednesday at 9 AM please!
How OnLeads Supports Home Services Workflows
Capture Urgent Service Requests
Let homeowners describe plumbing, electrical, or HVAC issues outside business hours, then flag urgency for your team's review.
Pre-Qualified Service Calls
Configured bookings can include service type, urgency, budget range, and property details so your team has context before follow-up.
Offer Available Service Times
Offer qualified homeowners available calendar slots and pass the captured job details to your team.
Frequently Asked Questions
How does the AI identify what service a homeowner needs?
The AI engages homeowners in natural conversation about their issue. It identifies the service type (plumbing, electrical, HVAC, etc.), assesses urgency, and captures details about the problem to help your team prepare.
Can it handle emergency service requests?
Yes. The AI detects emergency language and urgency indicators. Emergency requests are flagged for immediate attention, and the AI can provide your emergency contact number while still capturing the lead details.
What types of home service businesses can use this?
Any home service provider — plumbers, electricians, HVAC technicians, roofers, painters, landscapers, handymen, and general contractors. The AI adapts its conversation to your specific trade.
How does service call scheduling work?
Once the AI qualifies the homeowner (service type confirmed, budget discussed, timeline established), it checks your Google Calendar and offers available service windows. The homeowner picks a time and your team gets all the details.
Can multiple technicians use the system?
Yes. The Team plan supports multiple technicians with round-robin lead routing, individual calendars, and capacity management. Route leads by service type or geography.
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